Privacy Policy
Your privacy and security are of the utmost importance to us. We will describe in this policy how we collect and use information about you in connection with your use of our services, including our platform and website. If you are one of our customers, you should read this policy in conjunction with our Terms of Service.
We are Jubilee Music and Publishing, LLC, comprising the brands Grandma's Toolbelt of Heaven Podcast & Coaching, Honor and Clarity Coaching, and Sound of Joy Music Studio, The processing explained in this policy may be carried out by Grandma's Toolbelt of Heaven or other data controllers in the Jubilee Music Group.
When collecting information about our customers or visitors of our website, we are, under European Union (“EU") data protection laws, qualified as “data controller". This means that we are responsible for deciding how we hold and use personal data about you.
This Privacy Policy describes Grandma's Toolbelt of Heaven (grandmastoolbelt.com) (Podcast and Coaching Divisions, including https://honorandclarity.com) under the Parent Company: Jubilee Music and Publishing LLC’s approach to Privacy, and provides information about how Grandma's Toolbelt of Heaven collects, uses, processes, and discloses personal information.
If you have questions about this Privacy Policy or would like to exercise any of your privacy rights, you may contact [email protected] or [email protected] or +1 (539) 999-0353.
This Privacy Policy describes how Grandma's Toolbelt of Heaven uses personal information in connection with goods and services sold by Grandma's Toolbelt of Heaven, our apps, and the use of the Grandma's Toolbelt of Heaven’s website, unless otherwise listed below.
Activities not covered by this Privacy Policy are:
· Personal information that may be collected or used by other businesses when you click on third-party links found on our website or use social media widgets that we provide. You can refer to the privacy policy of third-party websites and services for information about their privacy practices.
· Personal information collected and used in connection with Grandma's Toolbelt of Heaven’s employment activities, including activities related to job applicants.
Grandma's Toolbelt of Heaven’s Approach to Privacy
Grandma's Toolbelt of Heaven takes your privacy seriously and is mindful of potential concerns about how we use the personal information we collect from and about you. In addition to this Privacy Policy, we have internal policies and practices designed to keep your personal information secure and to ensure that information about you is only used consistent with this Privacy Policy. When building products we strive to apply principles of Privacy-by-Design and have privacy and security teams that are committed to ensuring that your personal information is safe and handled properly.
In this section of the Privacy Policy, we explain the types of personal information we may collect. The specific information that we may collect about you depends on the type of interaction and the types of products considered or purchased.
We collect two types of information about you: personal data and non-personal data.
Personal data. This is information that lets us know who you are. This includes the information you provide us when registering to use the platform (i.e. your name, company name, email address, postal address, other contact information you share with us, associated domain name and credit card information). Your login credentials are also personal data. This category also includes information tied to your identity that you provide us through other means, such as emails to our support team.
In addition, and in the context of using our services, namely creating and sending emails, we have access to the information contained in the subject and content of the emails that you send out, as well as the email contacts you send to via our services.
The data you submit should not include any sensitive personal data, such as Government identifiers (i.e. social security, driving license, or taxpayer identification numbers), complete credit card or complete personal bank card numbers, medical records or particulars connected with applications for care or treatment associated with private individuals.
Non-personal data. This is information that doesn’t let us determine your identity. This generally comes from your use of the services after registering on our website. Non-personal data includes information that could personally identify you in its original form, but that we have modified (for instance, by aggregation) any personal data.
In this section of the Privacy Policy, we explain where and how we collect personal information.
· Customers: Much of the personal information that Grandma's Toolbelt of Heaven collects comes directly or indirectly from our customers and prospective customers. Information that is collected directly from you is information that you provide when you complete a form online, upload a document, use a chat feature, or speak to us on the phone. We may also collect information indirectly about you when you interact with our website, using cookies and other tracking technologies.
· Related Parties: We may collect information about you from someone you know. For instance, if you are a shareholder in a business that is formed through Grandma's Toolbelt of Heaven , we may be given information about you by that business to complete the formation or to file Beneficial Ownership Reports. We may also receive information about you from customers using our products to send communications to you, such as our e-signature product.
· Service Providers: We may collect information about you from our Service Providers or other companies that we work with to deliver products to you. As used in this Privacy Policy, Service Providers means entities that Grandma's Toolbelt of Heaven has contracted with to provide us with services to help fulfill our business needs. An example of the type of information that we may receive from a Service Provider is information about whether any Legal Mail has been received as part of our Registered Agent services. Service Providers may also assist us in collecting information both directly and indirectly from you.
· Business Partners: We may receive information about you from our Business Partners. As used in this Privacy Policy, Business Partners means entities that Grandma's Toolbelt of Heaven has contracted with to engage in cross-promotional or product integration activities. An example of the type of information that we may receive from our business partners is information about the products you purchased from them.
· Affiliates and Subsidiaries: We may receive information about you from our affiliates and subsidiaries. For example, if we acquire an ownership interest in a company, we may receive information about you as part of that acquisition if you have previously done business with them.
· Publicly/Commercially Available Information: We may collect information about you from publicly available sources of information, including government records, social media sites, and other commercially available sources of personal information. Examples of the type of information we may collect from publicly available sources are whether you are listed with the Secretary of State as being affiliated with a business, whether your entity is in good standing with a Secretary of State, contact information for you, or whether you have recently expressed interest in purchasing a product that Grandma's Toolbelt of Heaven sells.
· Unrelated Parties: We may receive information related to you from people and entities with whom Grandma's Toolbelt of Heaven does not have a direct relationship. An example of the type of information that we may receive from unrelated third parties are documents that we receive on your behalf in our role as your Registered Agent.
How We Use the Personal Information We Collect
In this section of the Privacy Policy, we explain our commercial and business purposes for collecting information. Grandma's Toolbelt of Heaven uses the information that it collects for the purposes listed below. We use technology, including automated processing, AI, and human review to accomplish these purposes. We may also combine information that we have collected from multiple sources.
If we decide to use the personal information we have collected for additional purposes that are inconsistent with what is described below, we will let you know of our plans and give you information about your legal rights regarding your personal information.
· Providing Products and Services: We use personal information to provide and support our products and services. Examples of these uses include producing and delivering documents purchased by customers, administering the Grandma's Toolbelt of Heaven website, and displaying content based on customer preferences.
· Security: We use personal information to ensure we maintain appropriate security over computer networks and our physical facilities, as well as detecting fraud or other suspicious activities.
· Marketing and Advertising: We use personal information for marketing to current and prospective customers. More information about how you can control the use of your personal information for marketing purposes can be found in the section “Your Options Regarding Personal Information Collected by Grandma's Toolbelt of Heaven.
· Product Development: We use personal information for product development, including improving our existing offerings and developing new products and services, including machine learning or Artificial Intelligence ("AI") technologies.
· Analytics: We use personal information for various types of analytics. For example, Grandma's Toolbelt of Heaven uses personal information to analyze how visitors arrive at and interact with our website, and to gain insight into the types of customers that may be interested in our products and services. We may also use the information to develop inferences from the information we collect regarding customer preferences, characteristics, predispositions, behaviors, and attitudes.
· Operational Purposes: We use personal information for operational purposes, and the operational purposes of our service providers, business partners, affiliates, and subsidiaries. For instance, Grandma's Toolbelt of Heaven may use the information to maintain our website and other infrastructure, training, quality assurance, for conducting surveys or sweepstakes, to promote our brand, and to use in connection with our relationships with service providers and business partners.
· Meeting Legal Requirements: We use personal information to meet our legal obligations, such as performing customer due diligence, or responding to subpoenas for information.
In this section of the Privacy Policy, we explain to whom we disclose personal information and under what circumstances we may make a disclosure.
· Service Providers: We may share personal information with our service providers who assist us with running our business. These companies are not authorized to use the information we share with them for any purpose other than providing services to Grandma's Toolbelt of Heaven or to you.
· Businesses Providing Services: Grandma's Toolbelt of Heaven may disclose personal information with other businesses in order to provide you with products and services that you have purchased from Grandma's Toolbelt of Heaven . Personal information disclosed to other businesses will be subject to those third parties’ privacy practices. For instance, we may use FedEx, the United States Postal Service, or other shipping providers to deliver physical products you have purchased. Similarly, we may use WorldPay, Adyen, or Stripe for purposes of processing payments or providing identity verification services. In doing so, these companies may collect and process personal information for their own uses, including improving its services and for fraud detection and prevention.
· Business Partners: Grandma's Toolbelt of Heaven may share personal information with business partners. When we share personal information with business partners, it will generally be subject to their privacy policy.
· Parties Related to You: We may provide information about you to someone you know or that you have connected with through our platform. For instance, we may provide information connected to your Grandma's Toolbelt of Heaven account with your authorized contacts. We may provide information about you to a customer requesting that you sign a document, such as whether you have completed the signature process.
· Public Disclosures: Grandma's Toolbelt of Heaven may publicly disclose personal information in limited circumstances.
· We may share information publicly when it is necessary to fulfill a product that has been purchased by a customer. For example, in some states, fictitious business names, including the name and address of the business owner, must be published in a newspaper.
· We may display testimonials and reviews received through email surveys on our website or other marketing or that are posted to publicly available websites.
· When you post content in any forum or comment area on our website, these posts may be publicly available. You should use caution when deciding whether to disclose your personal information in public areas of our website.
· When we collect publicly available information, we may share that information on our website.
· Required by Law: Grandma's Toolbelt of Heaven may disclose personal information as required by law, such as in response to a subpoena or a lawful request by a public authority, including to meet national security or law enforcement requirements, or similar legal processes. We may also disclose personal information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legitimate request from a government entity.
· Parties Related to Grandma's Toolbelt of Heaven : Grandma's Toolbelt of Heaven may disclose personal information with businesses controlling, controlled by, or under common control with Grandma's Toolbelt of Heaven . If Grandma's Toolbelt of Heaven is merged, acquired, or sold, or if some or all of our assets or equity are transferred, we may disclose or transfer consumer data in connection with the associated transactions.
Grandma's Toolbelt of Heaven retains your personal information for at least as long as it is necessary to fulfill the purposes for which we collected the data, to provide you with services and products, to comply with our data retention obligations, and to successfully run our business
This section describes how you can access and control the information that Grandma's Toolbelt of Heaven may have about you. It applies to all consumers worldwide, including individuals who have purchased goods or services from Grandma's Toolbelt of Heaven or who believe that information about them may have been provided to us by a third party. Depending on where you reside, you may have additional rights beyond what is described in this section. If you are a U.S. resident of a state with a comprehensive privacy law, the European Union, or the United Kingdom, please review the sections "Information for U.S. Residents of States with Comprehensive Privacy Laws"; Information for EU and UK Customers and Visitors, for more information about your rights.
· Confirmation of Possession of Information Related to You. Upon a verified request, subject to the privacy interests of others and technical limitations, Grandma's Toolbelt of Heaven will provide you with information about whether we hold any information related to you. At Grandma's Toolbelt of Heaven’s sole discretion, unless otherwise required by law, we may, in some instances, correct or delete information upon a verified request. Please note, however, that in certain circumstances, we may be required by law to retain your personal information or may need to retain your personal information to continue providing a product or service to you or another customer.
· If you would like to submit a request about your data, you may do so at [email protected] or by calling us at +1 (539) 999-0353. After you submit the request, you will be asked to verify your email address and may also be asked to provide additional information to verify your identity.
· User and Authorized Contact Access to Order Information. Grandma's Toolbelt of Heaven will give you, or anyone listed as an authorized contact for your account, information about your order. This may include information about the nature and status of your order, the information you provided to process your order, payment information, and contact information. If you want someone to have access to your order, you must list them as an authorized contact, or they may not obtain such information. You can confirm who is listed as an authorized contact for your account, add new authorized contacts, or remove authorized contacts by signing into your Grandma's Toolbelt of Heaven account and navigating to the "authorized contacts" section. We may send a confirmation email to your authorized contact(s) alerting them that they have been added as an authorized contact. For some products, we may provide information about your order to other individuals named in the order, such as executors named in a last will or additional named individuals in a trademark application. For product-specific information about who may request information about your order, please contact Customer Care at [email protected] or +1 (539) 999-0353.
· User Access to and Ability to Update Personal Information Online. You may visit your personal account profile at any time by signing in to your account at www.grandmastoolbelt.com/welcome/signin.asp. On your account, you may: (i) review and update basic information about yourself, (ii) complete pending orders, and (iii) begin new orders.
· Opting Out of Promotional Email. You can opt-out of promotional emails by using the “Unsubscribe” link and following the unsubscribe instructions in an email you receive from us or by emailing us at [email protected]. We may also send service-related or transactional communications, which are not promotional. Generally, you may not opt-out of these communications. If you do not wish to receive service-related communications, you may terminate your account by contacting us at [email protected] or +1 (539) 999-0353.
· Opting Out of Marketing Calls. If you wish to be placed on Grandma's Toolbelt of Heaven‘s internal ”Do Not Call” list, you can tell us either while speaking to us on the phone or by emailing us at [email protected] .
· Opting Out of SMS/Text Messages. If you wish to stop receiving SMS or text messages from Grandma's Toolbelt of Heaven, you can reply STOP to any SMS/text that you receive from us. You may also let us know by emailing or calling us at [email protected] or +1 (539) 999-0353.
Grandma's Toolbelt of Heaven is committed to protecting the personal information that we collect and ensuring our products and services are provided in a secure manner. We have implemented security measures designed to protect the personal information that we maintain. This includes implementing physical, technical, and administrative safeguards to secure the information we collect. We use industry-standard SSL/TLS to transmit payment card information. We also regularly monitor our systems for possible vulnerabilities and attacks. We have also implemented Multi-Factor Authentication for all customer accounts.
Regardless of the measures and efforts that Grandma's Toolbelt of Heaven takes to protect personal information, we cannot guarantee absolute protection and security of your personal information. For instance, when we transmit documents to you via mail delivery services or electronically, there remains the possibility that this information may be misdirected, misdelivered, or intercepted.
If you believe that you have discovered a security vulnerability in our website or services, you may let us know at [email protected] or call +1 (539) 999-0353. If you believe that someone has accessed your personal information or that your personal information has been misused, please let us know immediately by submitting your concerns to [email protected] or call +1 (539) 999-0353.
If you are a U.S. resident of a state with a comprehensive privacy law, this section provides information regarding your rights, and Grandma's Toolbelt of Heaven’s responsibilities, regarding your personal information.
Your Rights
Certain states have privacy laws that provide consumers with rights regarding their personal information, such as the right to request:
· Specific information about what information Grandma's Toolbelt of Heaven has collected about you,
· A copy of your personal information,
· Corrections to inaccuracies in the personal information Grandma's Toolbelt of Heaven maintains about you, and
· The deletion of your personal information.
These rights are not absolute, and in some circumstances, Grandma's Toolbelt of Heaven may decline to satisfy your request. For example, if we are unable to verify your identity or if your request impacts other people’s privacy rights, we may deny your request to exercise these rights. We may also deny your request when Grandma's Toolbelt of Heaven has the legal right to do so, such as when we have an ongoing business relationship with you, an ongoing need to use the information for purposes outlined in this Privacy Policy, or we are legally required to retain your personal information. If Grandma's Toolbelt of Heaven denies your request to exercise your privacy rights, we will tell you why we are denying the request and provide you with information about how to appeal this decision.
If you choose to exercise your privacy rights, we will not charge you different prices or provide a different quality of services unless those differences are related to your personal information.
How to Submit a Request for Access, Correction, or Deletion of Personal Information
If you would like to submit a request about your personal information, we encourage you to do so by submitting a request at [email protected] or by calling +1 (539) 999-0353.
After you submit the request, you will be asked to verify your email address and may also be asked to provide additional information to verify your identity. Grandma's Toolbelt of Heaven will attempt to verify your identity by asking for information that correlates with the information that we have previously collected about you. If this is not possible, Grandma's Toolbelt of Heaven may request you submit additional information for verification, such as proof of residency or redacted government-issued identification.
You may also designate an authorized agent to make a request on your behalf. To designate an authorized agent, you must provide Grandma's Toolbelt of Heaven with written permission for the agent to make the request on your behalf or provide us with an executed power of attorney. You will also be required to submit both your and the authorized agent’s valid government-issued identification.
How to Appeal a Denial of a Request for Access, Correction, or Deletion of Personal Information
If Grandma's Toolbelt of Heaven denies your request about your personal information, you may submit an appeal of the decision by submitting a request by emailing [email protected] . After you submit the request, you will be asked to verify your email address.
Once an appeal is submitted and your email is verified, the request and Grandma's Toolbelt of Heaven’s response will be reviewed. In connection with this review, Grandma's Toolbelt of Heaven may request that you submit additional information regarding your request. We will notify you of the outcome of the appeal within 60 days.
Selling, Sharing, and Use of Personal Information for Targeted Advertising or Cross-Contextual Behavioral Advertising
If you are located in the European Union (“EU”) or the United Kingdom (“UK”), this section provides information regarding your rights and Grandma's Toolbelt of Heaven’s responsibilities, and additional information regarding the processing of your personal data.
· Lawful Basis of Processing
Grandma's Toolbelt of Heaven processes the personal data of persons in the EU and UK based on the lawful basis outlined below.
Where multiple bases are provided, the basis that Grandma's Toolbelt of Heaven relies on for any particular processing will be context dependent.
· Purpose of Processing
If you are located in the EU or the UK, you have the following rights with respect to how Grandma's Toolbelt of Heaven processes your personal data.
You have the right to request a copy of the personal data that Grandma's Toolbelt of Heaven has about you, You have the right to request that Grandma's Toolbelt of Heaven correct the information about you if you believe it to be inaccurate, and you have the right to request that Grandma's Toolbelt of Heaven erase or refrain from using your personal data. This is not an absolute right, and, in some circumstances, Grandma's Toolbelt of Heaven may decline to erase or limit its usage of your data, such as when Grandma's Toolbelt of Heaven has an ongoing business relationship with you or we are legally required to retain the information. If Grandma's Toolbelt of Heaven cannot honor your request, Grandma's Toolbelt of Heaven will inform you of this fact as well as the reasons for Grandma's Toolbelt of Heaven ’s decision.
To exercise any of these rights, please submit the request by emailing
[email protected] or calling +1 (539) 999-0353.
If you are located in the EU or the UK, you also have the right to raise any objections regarding the processing of your personal data and to raise any concerns you may have about Grandma's Toolbelt of Heaven ’s processing of your personal data. You may make an objection or raise any other concerns by submitting your concerns at [email protected] or calling +1 (539) 999-0353.
While we hope that Grandma's Toolbelt of Heaven can resolve any of your privacy concerns to your satisfaction after you contact us directly, you also have the right to file a complaint regarding Grandma's Toolbelt of Heaven’s handling of your personal data with the EU data protection authorities (DPAs) and/or the Information Commissioner’s Office (the UK’s Data Protection Authority).
We may update this privacy policy to reflect changes to our practices. We encourage you to review this page periodically for the latest information on our privacy practices.
If you have any questions regarding our Privacy Policy, please contact us by submitting your question to the information below.
Mailing Address
Attn: Privacy Team
105 Janets Way C230
Elk City, Oklahoma 73644
[email protected]
[email protected]
+1 (539) 999-0353
Updated: April 11, 2025